Salem Balhamer Holding Group is committed to upholding the highest standards of corporate governance. We prioritize transparency, accountability, and fairness to ensure optimal performance, mitigate risk, and protect stakeholder interests. Our comprehensive governance framework is regularly reviewed and updated to adapt to evolving business environments. We foster a strong governance culture by actively engaging employees at all levels.
Policies and Procedures Guide
Salem Balhamer Holding Group is dedicated to achieving operational excellence through a robust and comprehensive Policies and Procedures guide. covers a wide range of operational areas, including Financial Management, Human Resources, Procurement and Supply Chain, Risk Management, Quality Assurance, Information Technology, Health, Safety, and Environment
Organizational Structure and Roles
Clearly define the roles, responsibilities, and authority levels of each position within the Group’s organizational structure. And Ensure alignment between roles and responsibilities and their respective scopes of work
Organizational Development Guide
The Organizational Development Manual outlines strategies for addressing change and challenges, including skill development plans, efficiency improvement initiatives, training programs, and performance evaluation systems. To enhance the Group’s operational efficiency and employee development
Operations Instructions and Workflow guide
SHB Group Operations Instructions and Workflow guide provides detailed procedures and best practices for daily tasks. This includes comprehensive standard operating procedures (SOPs), To optimize operational efficiency and ensure consistency, in addition to user guides for information systems, emergency response protocols, and other relevant instructions, all aligned with the organization’s approval processes.
Digital Transformation
SBH Group own a comprehensive digital transformation strategy to leverages advanced technologies, tools, and applications. This strategy includes a robust data management and handling plan to optimize operations and drive innovation.
Service Level Agreements
SBH Group keen to define the level of service provided by the group to its customers and internal customers, clarify performance expectations, develop performance indicators to measure the level of service, and define responsibilities for providing the service.
